Supplier quality expectations 

The Quality department at LINAK is a global organisation divided into a Centralised Supplier Quality Team and Product Line Quality Teams located at the LINAK A/S headquarters. The Factory Quality Team is also located at the LINAK facilities in China, Slovakia & USA. 
The different teams are responsible for the following tasks: 

Centralised Supplier Quality Team (LINAK A/S)

  • Quality Contract for local & global Suppliers
  • Supplier evaluation 
  • Supplier Approval of local & global Suppliers
  • Supplier quality improvement activities
  • Supplier System & PPAP Audits
  • Global Supplier Quality policies and procedures

The Factory Quality Teams (LINAK A/S)

  • Quality Contract for local & global Suppliers
  • Supplier evaluation
  • Supplier Approval of local & global Suppliers
  • Supplier quality improvement activities
  • Supplier System & PPAP Audits
  • Non-conformity handling & registration
  • Incoming inspection

The Product Line Quality Teams (LINAK US, - Slovakia, - China)

  • Supplier quality improvement activities
  • Supplier PPAP Audits
  • Non-conformity handling & registration
  • Incoming inspection

If you are unsure about which LINAK Quality employee you should contact, then get in touch with the person who bought the parts; they will always be able to provide the contract information of the responsible LINAK quality employee.

Supplier quality manual 
All suppliers/companies doing or wanting to do business with LINAK are expected to comply with the guidelines stated in the Supplier Quality Manual. This manual will act as a guide to how LINAK does business with suppliers, such as within assessment, evaluation, qualification, basic demands, and how these relationships are managed. The foundations of a supplier quality agreement with LINAK will be based on the expectations stated in the supplier quality manual

PPAP requirement 
The Production Part Approval Process (PPAP) is a quality control process used at LINAK. The PPAP is performed to assure that a supplier can manufacture a product to meet the design specifications and can consistently manufacture the product at the required production rate. 
A wide range of documents are prepared during the PPAP and are then gathered in a PPAP package. 

Supplier changes request
If the supplier makes any changes to production, place of production, sub-supplier etc. that could affect form, fit and/or function, then the supplier must complete a supplier change request template. Upon completion, the supplier must send the request by e-mail to the person in charge of the product at LINAK. If you are unsure about who the product manager is, please contact the LINAK parts buyer.    

SCAR - 8D Report
When critical or extensive non-conformities are detected, LINAK prepares a Non-conformity Report. The supplier must therefore prepare a Supplier Corrective Action Report (SCAR) based on the 8D problem-solving principals, to include the reason(s) for the deviation(s) and the actions launched to avoid recurrences.